Terms of Sale

Scope and Clientele

1. Orders placed by customers via our online store (hereinafter: “CLRS by SAAT Shop”) are governed exclusively by these General Terms and Conditions (GTC) in the version valid at the time of purchase. We do not recognise any deviating terms and conditions of the customer or third parties unless we have expressly agreed to their validity.
2. By placing an order, you declare that the purpose of the ordered goods and services cannot predominantly be attributed to your commercial or independent professional activity, i.e. you are a consumer, and that you are at least 18 years old.
3. The offer in the CLRS by SAAT Shop is aimed exclusively at consumers (any natural person concluding the contract for purposes not attributable to their commercial or independent professional activity, as per § 13 BGB).

Offer, Ordering Process, and Conclusion of Contract

1. The presentation of products in the online store does not constitute a legally binding offer, but a non-binding online catalogue.
2. By clicking the “ADD TO CART” button, you can place the desired goods in the shopping cart without obligation. You can view or remove items from the shopping cart at any time by clicking the “CART” link. If you wish to purchase the items, click “CART”, enter the required data, and click “PROCEED TO CHECKOUT”. After entering your details and selecting the payment method, clicking “PLACE ORDER” opens a confirmation window displaying your order details for review and correction. By clicking “PAY NOW”, you place a binding order for the selected goods. However, the order can only be submitted if you have accepted these contractual terms and conditions by clicking the “ACCEPT TERMS & CONDITIONS” button.
3. Immediately after sending your order, you will receive an email confirming receipt of your order. This does not constitute acceptance of your offer, but informs you we have received your order. The purchase contract is concluded only when we confirm your order and dispatch in a further email (order confirmation). In this email, or a separate email but at the latest upon delivery, we will send you the contract text (order, GTC, and confirmation) on a permanent data carrier (PDF email or printout) (contract confirmation). The text is stored in compliance with data protection regulations. If you do not receive confirmation or delivery within three working days, you are no longer bound by your order.
4. We do not assume the risk of having to procure ordered goods (procurement risk). This also applies to goods described only by type and characteristics (generic goods). We are only obliged to deliver from our own stock or ordered goods from our suppliers.

Supplier / Contractual Partner

SAATMUNICH Design GmbH
Faganenstrasse 8
83620 Feldkirchen-Westerham
Deutschland
Email: support@clrsbysaat.com

Storage of the Contract Text

1. Your order and entered data are stored and can be requested. You can also print out your order during the ordering process. If registered as a customer, you can view your order data anytime by logging into your account. Order data and the GTC will also be sent to your provided email address in confirmation emails.
2. Please also refer to our Privacy Policy available under “PRIVACY”.

Right of Withdrawal / Return Costs

Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise the right to withdraw, you must inform us (SAATMUNICH Design GmbH, Faganenstrasse 8, 83620 Feldkirchen-Westerham, Deutschland; Email: support@clrsbysaat.com) of your decision to withdraw by a clear statement (e.g. letter or email). You may use the attached sample withdrawal form, but it is not mandatory.

To meet the deadline, it is sufficient to send your communication before the period has expired.

Consequences of Withdrawal

If you withdraw, we shall reimburse all payments received, including delivery costs (except additional costs from your choice of a delivery type other than our standard offered), without undue delay and at the latest within 14 days from the day we are informed of your decision. We will use the same means of payment as for the original transaction, unless expressly agreed otherwise; you will not incur any fees for this repayment. We may withhold reimbursement until we have received the goods back or you have supplied evidence of return, whichever is earliest.

You must return the goods to SAATMUNICH Design GmbH, Leißstrasse 20, 83620 Feldkirchen-Westerham, Germany without undue delay and in any event within fourteen days from the day you communicated your withdrawal. The deadline is met if you send the goods before expiry of the fourteen-day period. You bear the direct cost of returning the goods.

You are only liable for diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.

Exclusion of Withdrawal:

The right of withdrawal expires prematurely for contracts for the delivery of:

• sealed goods not suitable for return for health or hygiene reasons if unsealed after delivery;
• goods made to customer specifications or clearly tailored to personal needs;

Prices

All prices quoted in the CLRS by SAAT Shop are exclusive of VAT unless stated otherwise. Shipping costs are not included. Any customs duties for non-EU countries are not considered and will be charged directly to the recipient by the relevant customs authority upon import.

Payment Options

1. You can choose from the payment methods listed below. We reserve the right to exclude purchase on account following a credit check.
2. Available payment methods are displayed during checkout. The following description does not entitle you to a specific method if not shown during ordering.
3. Advance Payment: Transfer the invoice amount to the specified account after order confirmation. Goods are dispatched only after receipt of payment.
4. PayPal/PayPal Express: Payments processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg, under their Terms of Use: https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.
5. Apple Pay: Pay directly via your Apple device. Authorisation is required via Face ID, Touch ID, or device code. Apple Pay terms apply:
   https://www.apple.com/legal/privacy/data/en/apple-pay/.
6. Google Pay: Log in to your Google account, select the card, and authorise payment. Google Pay terms apply:
   https://support.google.com/wallet/answer/12205617?hl=en.

Retention of Title

Goods remain our property until full payment is received.

Liability

1. claims for damages are excluded, except for injury to life, body, health, or breach of essential contractual obligations (cardinal obligations), and liability for other damages based on intentional or grossly negligent breach of duty by us, our legal representatives, or vicarious agents.
2. For breach of cardinal obligations due to simple negligence, liability is limited to foreseeable, contract-typical damages, unless claims are based on injury to life, body, or health.
3. These limitations apply also to our legal representatives and vicarious agents.

Liability for Material Defects

1. Statutory rights apply in the event of defects. Warranty period for entrepreneurs is 12 months.
2. Our product descriptions do not generally contain guarantees of quality or durability under § 443 BGB unless expressly indicated. Any guarantee does not limit your statutory rights.

End of Terms of Sale